My son haseeb Roblox account on my phone. My Visa debit card information is on his acc...

GetHuman-damonsmo's customer service issue with ROBLOX from November 2018

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The issue in GetHuman-damonsmo's own words
My son haseeb Roblox account on my phone. My Visa debit card information is on his account and all you have to do is push one button to buy Roblox points. On November the **th **** he purchased $*.** a Roblox points and then on November **rd he did a purchase of $*.** both without my knowledge. So both of these charges are going to overdraft me and each charge is an extra $** putting me well over $*** in the negative. I want to see about getting a refund because I cannot pay for these and I want to see about getting my credit card information or debit card I should say off of his account. Please help me
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ROBLOX

Customer service issue
Reported by GetHuman-damonsmo
Nov 23rd, 2018 - 10 mons ago
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GetHuman-damonsmo started working on this issue
Nov 23rd, 2018 11:08pm