Multiple charges were added to my account last night. Oct **-**. These charges were no...
GetHuman1383129's customer service issue with ROBLOX from October 2018
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The issue in GetHuman1383129's own words
Multiple charges were added to my account last night. Oct **-**. These charges were not made by me. Could my account have been hacked? Please help me with resolving how this could have happened. The total is well over $***.** at this point.*Metadooch*Aidan.
GetHuman1383129 did not yet indicate what ROBLOX should do to make this right.
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How GetHuman1383129 fixed the problem
I phoned ITunes twice, once to review the charges and again to report what I determined to have happened and how I preferred the issue resolved.*I also called ROBLOX which has no customer service on weekends so waited until Monday and reported my issue again. After resolving with iTunes I phoned ROBLOX again to let them know and to suggest that they could have a glitch in their purchasing. *Note: the customer service reporting at ROBLOX is not very user friendly, but they do call you back.
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