If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-eyao's own words
My account was hacked. The hacker spammed all my friends and group chats with "OMG THIS ACTUALLY WORKS, QUICKLY USE IT BEFORE IT GETS PATCHED, I GOT SO MUCH FROM IT **FREE*FREE**** ********ROBUX ROBUX ROBUX***********LIKE AND FAV FOR IT TO WORK**".* * I had *** robux on my account and the hacker stole it. ** of the *** robux was used on "SUPREME HOODIE" in my account. The rest was gone. Please help.
GetHuman-eyao did not yet indicate what ROBLOX should do to make this right.
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