someone has hacked my grandsons account the last account name that person had was stebe...
GetHuman-joymc's customer service issue with ROBLOX from July 2018
Help with my ROBLOX issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get ROBLOX help.
The issue in GetHuman-joymc's own words
someone has hacked my grandsons account the last account name that person had was stebe. I am a ** yr old grandmother living on SS alone. So far that person has charged $***.** and another for *** something. please help me, the charges will make me overdrawn on my checking account and that is $**.** for each transaction.This is Joy McBride my phone * is *** ***-**** my e-mail is *****@***.com Thank you
GetHuman-joymc did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-joymc fixed the problem
We are waiting for GetHuman-joymc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.