I can’t not enter my account

GetHuman819096's customer service issue with ROBLOX from June 2018

Help with my ROBLOX issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The problem I ran into: I can’t not enter my account
I trust that ROBLOX will make this right and come up with a resolution that is fair.
Help with my ROBLOX issue
How GetHuman819096 fixed the problem:
Lo que pasa es que no puedo entra a mi cuenta
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ROBLOX

Customer service issue
Reported by GetHuman819096
Jun 25th, 2018 - 2 mons ago
I have an issue with ROBLOX too
Fixed
GetHuman819096 shared how to fix
Seen by 8 customers so far
Similar issue to 3970 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman819096 started working on this issue
Jun 25th 5:59pm
GetHuman819096 confirmed the issue is fixed. Hooray!
Jun 26th 6:52am
GetHuman819096 indicated the issue is not fixed yet.
Jun 26th 4:43pm
GetHuman819096 confirmed the issue is fixed. Hooray!
Aug 17th 9:55pm