I would like to refund items from the catalog but I would like to get my robux back for...

GetHuman-simasol's customer service issue with ROBLOX from June 2018

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The issue and preferred resolution, in GetHuman-simasol's own words:
I would like to refund items from the catalog but I would like to get my robux back for the items I want to refund**Thanks,*A fellow roblox lover**Ps. My username is ilyaasw** (no capital letters or spaces
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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ROBLOX

Customer service issue
Reported by GetHuman-simasol
Jun 25th, 2018 - 2 mons ago
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Items needed
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Email address on account
Timeline
GetHuman-simasol started working on this issue
Jun 25th 4:59pm