HI MY USERNAME IS DEADPOOLSWAG** SOMEONE HACKED MY ACCOUNT AND CHANGE THE PASSCODE I GO...

GetHuman-gaberay's customer service issue with ROBLOX from June 2018

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Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-gaberay's own words
HI MY USERNAME IS DEADPOOLSWAG** SOMEONE HACKED MY ACCOUNT AND CHANGE THE PASSCODE I GOT IN AND SAW A ** PIN CODE I DID NOT DO THEN I AND VERY SAD PLEASE HELP MY BIRTH DATE ********** I PROVE IT PLEASE CALL ME ON ********** MINE BYE SAYING SOME OF MY FRIEND NAMES *PoisonDude****YT IS ONE *PokeD*** IS ONE *Pnwidixiesx IS ONE PLEASE HELP YOU CAN CALL ME BACK ON **********
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ROBLOX

Customer service issue
Reported by GetHuman-gaberay
Jun 24th, 2018 - 6 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 6 customers so far
Similar issue to 3914 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-gaberay started working on this issue
Jun 24th 4:39am
GetHuman-gaberay indicated the issue is not fixed yet.
Jun 24th 1:24pm