My son is saying that someone on Roblox was trying to get him to say a cuss word and th...

GetHuman764243's customer service issue with ROBLOX from June 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman764243's own words
My son is saying that someone on Roblox was trying to get him to say a cuss word and they told them that if he didn't say it that they would hack him. He said that they kept trying to block this person but he kept getting back in the server. He said he did say the word because he didn't want to be hacked but then he got booted off game for * days. Is there any way to get him back on the game since this hacker was trying to get him to say this. My son never cusses and just did not want to be hacked.
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ROBLOX

Customer service issue
Reported by GetHuman764243
Jun 8th, 2018 - a yr ago
I have an issue with ROBLOX too
Fixed
Seen by 9 customers so far
Similar issue to 330 others
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Account holder name
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Email address on account
Timeline
GetHuman764243 started working on this issue
Jun 8th, 2018 7:15pm
GetHuman764243 confirmed the issue is fixed. Hooray!
Jun 10th, 2018 1:22am