When l was on FaceTime with a friend we were doing a prank to our friends it wasn’t a mean prank or bad one then later my account was hacked my two friends didn’t know l was pranking them but that’s how it started

GetHuman761403's customer service issue with ROBLOX from June 2018

218 similar
0 following
Help with my ROBLOX issue
First: share to improve GetHuman761403's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman761403's next move: try calling ROBLOX again.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman761403's own words
Pranking two friends wasn’t a bad or mean prank l was on FaceTime with two friends and then l got hack my two friends didn’t know l was pranking them ... I had a account on roblox named puppyfangirl*** and it had gotten hacked and l can’t log back in l didn’t have a email on it and can u contact me, and also answer me on Instagram l need help with something else too, my user on lnstagram is dallasryan* or Star Unicorn (sophia)* please contact me.
I kept trying but it won’t work l have been trying for * months already something like that please contact me to help me Roblox.
I want to have my account back please
I have been on roblox for a year l love the game btw.
I have tried everything but wouldn’t work please roblox help me
I have an issue with ROBLOX too
How GetHuman761403 fixed the problem
We are waiting for GetHuman761403 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman761403 fixes it.
This email address isn't valid


iPhone *s
Customer service issue
Reported by GetHuman761403
Jun 7th, 2018 - a yr ago
I have an issue with ROBLOX too
Not resolved
Seen by 3 customers so far
Similar issue to 218 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
GetHuman761403 started working on this issue
Jun 7th, 2018 10:14pm