Try emailing email@example.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-tashaaik's own words
I was not trying to do anything. ... I have e-mailed your team at least *x already about my unauthorized charges. I have sent in the proof via e-mail. My ticket number is *******. I'm getting very impatient and frustrated that i haven't spoken to anyone by phone. I really want to speak to a Supervisor or a Manager!!
I want a refund on my unauthorized charges!!!!
I have e-mailed this company * times!!!!!!!!
I have an issue with ROBLOX too
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