Before contacting them, items GetHuman756780 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman756780's own words
I had *** Robux in my account yesterday but when I logged on to Roblox all of it was gone, I checked out my Recent Transactions*And it says I spent *** Robux on a ** Robux shirt. I would never spend that much on a shirt that cheap. I don't understand why and how it happened since it was only ** Robux. Please if theres anyway to get my robux back it would be appreciated because I spent quite a bit of money to get it. Thank you.
GetHuman756780 did not yet indicate what ROBLOX should do to make this right.
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