****o my name is tyshae Price my card was charged ***.** for something on you guys web...

GetHuman-pricetys's customer service issue with ROBLOX from June 2018

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Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
****o my name is tyshae Price my card was charged ***.** for something on you guys website I did not authorized no charges and I don't know what this even is. I can't cancel the member****p or order cause I don't have a username nor a ticket. I need my money to be replaced I already contacted my bank for fraud and I was told to contact you guys. I see there is no human to help you with your concerns as needed I have emailed you guys twice left * messages at the number ***********and pressed * then * and yet no call back the last four on my card that was used is **** I need help that was my rent money my number is ********** please I need help*Thank you in advance tyshae Price
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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ROBLOX

Customer service issue
Reported by GetHuman-pricetys
Jun 6th, 2018 - 14d ago
I have an issue with ROBLOX too
Fixed
Seen by 4 customers so far
Similar issue to 656 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-pricetys started working on this issue
Jun 6th 2:00pm
GetHuman-pricetys indicated the issue is not fixed yet.
Jun 7th 3:34pm