My sons account was hacked and the p***word was changed so you cannot use this account...

GetHuman-plewney's customer service issue with ROBLOX from June 2018

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Help with my ROBLOX issue
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Account holder name, Billing address, and Email address on account
The issue and preferred resolution, in GetHuman-plewney's own words:
My sons account was hacked and the p***word was changed so you cannot use this account we would really like you to resolve this matter as we have spent a lot of money on this account I want it back immediately thank you
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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ROBLOX

Customer service issue
Reported by GetHuman-plewney
Jun 5th, 2018 - 14d ago
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Seen by 2 customers so far
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GetHuman-plewney started working on this issue
Jun 5th 5:29am