If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman751131's own words:
i would like if you to get my hacked account back. this happened over a year ago i wanted to play roblox then it got hacked. he*she put a website on my account "showoff******" but took it down and deleted my items which cost robux and i'm not sure how to get them but unless i pay for them. i would like if you would give **,*** robux since i asked for it on Christmas then after i got hacked i got anno*** that i just wasted *** dollars on my robux account but then i got hacked. please help me get my account back.
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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