I couldn’t get into my account even doing the right p***word and I checked on my friend...

GetHuman747257's customer service issue with ROBLOX from June 2018

Help with my ROBLOX issue
I couldn’t get into my account even doing the right p***word and I checked on my friends account and when it came up with me my account had different groups my name is Elliotcamping** p.s I spent $** (aud) so it better be good
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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ROBLOX

Customer service issue
Reported by GetHuman747257
Jun 4th, 2018 - 14d ago
I have an issue with ROBLOX too
Fixed
Seen by 4 customers so far
Similar issue to 89 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman747257 started working on this issue
Jun 4th 11:57am
GetHuman747257 indicated the issue is not fixed yet.
Jun 5th 1:49pm