If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman741686's own words
I WAS PLAYING WITH THIS GUY NAMED WIC****, IN VEHICLE SIMULATOR, AND HE ASK FOR MY PASS, AND I WAS ON MY OTHER ACOUNT DENIS*****, AND I SAID MY PASSWORD TO HIM, THEN HE LIED ABOUT HIS, SO I WAS REALLY MAD, AND WHEN I WENT TO MY OTHER USERS PROFILE, I GOT REALLY MADE, HE CHANGED MY CLOTH, AND STUFF, BECAUSE HE SAID HE'D GIVE ME *,*** ROBUX, AND I SAID, IF YOU LIE, I'LL REPORT YOU TO ROBLOX, AND HE SAID OK, AND I GAVE IT TO HIM, THEN HE CHANGED THE PASSWORD, AND AFTER THAT I WAS DONE, SO EXSPECT A CALL TOMORROW, ABOUT MY OTHER ACCOUNT, DENIS*****.** SINCERELY,* TOMAS*******P.S. REMEBER MY OTHER USER, DENIS*****, AND MY PASSWORD IS, *********.**P.P.S. I WANT HIM BANNED UNTIL HE GIVES BACK MY REAL PASSWORD, AND TO TICK HIM OFF, TRY CALLING HIM, AND SAY, TO GIVE BACK MY DENIS***** ACCOUNT.**P.P.S.S. MAKW SURE I GET MY OTHER ACCOUNT BACK, BECAUSE ITS THE ONLY ACCOUNT WITH MY ROBUX, AND OTHER STUFF IN IT, SO PLEASE DO THAT, AND REMERBER, MY OTHER USER ACCOUNT IS, DENIS***** AND MY PASS FOR THE USER IS ***********USER:DENIS******PASSWORD:*********
GetHuman741686 did not yet indicate what ROBLOX should do to make this right.
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