Why no robux yet?

GetHuman-igamingw's customer service issue with ROBLOX from May 2018

Help with my ROBLOX issue
The issue in GetHuman-igamingw's own words
I was trying to purchase robux like usual, but I didn't receive it, and the transaction already went through and took the money out of my banking account. ... Hello ROBLOX, I'll like to let you know that, I've recently purchased the $*** funds for Robux, but I haven't receive them yet. In addition to this, ROBLOX already removed the $*** from my banking account, and I'm worried that it didn't fully go trough. Can you please help me resolve this issue, on why I haven't receive my robux yet?
They haven't come up with a conclusion for my problem, which is making me paranoid.
I just want to be told what's going on.
I've been buying robux from Roblox for an extremely long time and never had any problems with buying till yesterday.
No I haven't tried anything else.
I have an issue with ROBLOX too
How GetHuman-igamingw fixed the problem
Just listen to customer service
Please help with my ROBLOX issue
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ROBLOX

Debit Card*Buying Robux
Customer service issue
Reported by GetHuman-igamingw
May 23rd, 2018 - 6 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 12 customers so far
Similar issue to 221 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-igamingw started working on this issue
May 23rd 11:30pm
GetHuman-igamingw shared this issue with others over email
May 23rd 11:38pm
GetHuman-igamingw shared this issue with others over email
May 23rd 11:38pm
GetHuman-igamingw indicated the issue is not fixed yet.
May 24th 3:32pm
GetHuman-igamingw indicated the issue is not fixed yet.
May 24th 3:33pm
GetHuman-igamingw indicated the issue is not fixed yet.
May 24th 3:35pm
GetHuman-igamingw shared this issue with others over email
May 24th 3:36pm
GetHuman-igamingw indicated the issue is not fixed yet.
May 24th 3:43pm
GetHuman-igamingw confirmed the issue is fixed. Hooray!
May 25th 1:17am