Before contacting them, items GetHuman-tanyalan may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-tanyalan's own words
We purchased a Roblox card yesterday. My son thought you had to "peel" the sticker off to reveal the code and ended up peeling away all the code so he is unable to redeem it. If I give you the number on the back, the UPC I think it's called?, can we please have the card redeemed to his account? We paid $**, have not activated yet, so i'm hoping this will be possible.
GetHuman-tanyalan did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-tanyalan fixed the problem
We are waiting for GetHuman-tanyalan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.