If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-tgboo's own words
I would like the issue to be fixed by getting my account back the person who hacked it username is heyits*nicholas please get it back my mom tried to get it back but she couldn't this is what happened she said she would get me *k robux and I knew her for along time so I said ok so I gave her my password and she hacked my account she even changed my password please reset my account or do something today or even tomorrow to get my account back please!!
GetHuman-tgboo did not yet indicate what ROBLOX should do to make this right.
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