Before contacting them, items GetHuman643916 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman643916's own words
My account in Roblox is EdwardRoblero but someone logged into my account.I went into roblox and it was in the main page where you have to choose to login in an account or signup so I chose login.I logged into my account and it said my password was wrong.I tried and tried but it said too many attempts.So I went to the website roblox and searched my account.When I found my account I wasn’t in my usual clothes.my penguin package was the same but my clothes wasn’t. Please log me back in!
GetHuman643916 did not yet indicate what ROBLOX should do to make this right.
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