i lost my profile by getting hacked could i get get it back plz my grandma used alot of...

GetHuman637469's Hacked Account issue with ROBLOX from April 2018

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The issue in GetHuman637469's own words
i lost my profile by getting hacked could i get get it back plz my grandma used alot of money on that profile if not i could you guys give me **k robux back
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ROBLOX

Hacked Account issue
Reported by GetHuman637469
Apr 28th, 2018 - 7 mons ago
I have an issue with ROBLOX too
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Seen by 2 customers so far
Similar issue to 13209 others
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman637469 started working on this issue
Apr 28th 3:01pm