My account got hacked recently. The hacker started messaging my friend on my account. W...

GetHuman636325's Hacked Account issue with ROBLOX from April 2018

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The issue in GetHuman636325's own words
My account got hacked recently. The hacker started messaging my friend on my account. When I tried logging into my account, my password had been changed. My username is Katieriley**. This account is very important to me because i had robux on that account. I know the robux is most likely spent, but i would still like my account back. Someone I know also got their account hacked and you helped then get it back. I would surely appreciate your help. Please contact me as soon as possible.
GetHuman636325 did not yet indicate what ROBLOX should do to make this right.
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ROBLOX

Hacked Account issue
Reported by GetHuman636325
Apr 28th, 2018 - 5 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 5 customers so far
Similar issue to 9394 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman636325 started working on this issue
Apr 28th 12:35am
GetHuman636325 indicated the issue is not fixed yet.
May 6th 4:46am
GetHuman636325 indicated the issue is not fixed yet.
May 6th 4:48am