My account got hacked recently. The hacker started messaging my friend on my account. W...

GetHuman636325's Hacked Account issue with ROBLOX from April 2018

5 views
 | 
74971 similar
 | 
0 following
Help with my ROBLOX issue
GetHuman636325's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman636325's own words
My account got hacked recently. The hacker started messaging my friend on my account. When I tried logging into my account, my password had been changed. My username is Katieriley**. This account is very important to me because i had robux on that account. I know the robux is most likely spent, but i would still like my account back. Someone I know also got their account hacked and you helped then get it back. I would surely appreciate your help. Please contact me as soon as possible.
GetHuman636325 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman636325 fixed the problem
We are waiting for GetHuman636325 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman636325 fixes it.
This email address isn't valid

ROBLOX

Hacked Account issue
Reported by GetHuman636325
Apr 28th, 2018 - a yr ago
I have an issue with ROBLOX too
Not resolved
Seen by 5 customers so far
Similar issue to 74971 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman636325 started working on this issue
Apr 28th, 2018 12:35am
GetHuman636325 indicated the issue is not fixed yet.
May 6th, 2018 4:46am
GetHuman636325 indicated the issue is not fixed yet.
May 6th, 2018 4:48am