If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman636325's own words
My account got hacked recently. The hacker started messaging my friend on my account. When I tried logging into my account, my password had been changed. My username is Katieriley**. This account is very important to me because i had robux on that account. I know the robux is most likely spent, but i would still like my account back. Someone I know also got their account hacked and you helped then get it back. I would surely appreciate your help. Please contact me as soon as possible.
GetHuman636325 did not yet indicate what ROBLOX should do to make this right.
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