Qatar Airways Customer Service

Qatar Airways is a major air carrier that flies all over the world. With thousands of flights every day, it's not surprising that Qatar Airways gets a lot of customer service phone calls each day at its call center.

Why Do People Call Qatar Airways Customer Support?

• Making reservations for flights
• Changing, rebooking, or canceling flights
• Asking for refunds or ticket credits
• Questions about Qatar Airways' Privilege Club loyalty program
• Inquiries about lounge access
• Making complaints or compliments about Qatar Airways employees
• Help with lost or delayed baggage
• Coordinating assistance for children or passengers with special needs
• Technical support for using the Qatar Airways website

Best Practices for Calling Qatar Airways Customer Service

There are several things that you can to do to help ensure that your call is answered quickly and professionally:

• As an international company, Qatar Airways provides phone-based customer service in multiple languages and in many countries. Before calling, check the Qatar Airways website for the correct number to call.
• In the United States, call center hours are 9 am to 6 pm, Monday through Friday.
• Next, make sure you have any needed items or documents in front of you, such as your Qatar Airways number, ticket confirmation number, correspondence from Qatar Airways or your travel agent, payment method, passport, and billing statements. You may need these over the course of your call.
• It's also a good idea to have pen and paper handy so you can take notes if necessary.

How do Consumers Feel About Calling Qatar Airways Customer Service?

There does not appear to be a pattern of online or offline complaints about Qatar Airways. This indicates a lack of serious problems with customer service and that flyers are generally pleased with the service they do receive.

What Kind of Issues can Qatar Airways Customer Service Representative Resolve?

Qatar Airways customer service can resolve most issues faced by air travelers, including providing help with ticket purchases, rebooking and cancellations, fare questions, baggage issues and special requests.

What Can't Be Resolved With a Call to Qatar Airways Customer Service?

There are some issues that are difficult or impossible to resolve with Qatar Airways over the phone. These include:

Passport and visa issues: Qatar Airways enforces passport and visa requirements but is not in a position to change or bend rules.

Items lost in airports: You will need to contact the airport or TSA to report the loss

Qatar Airways Flight Partners: If you book your fare through Qatar Airlines but your flight is on one of Qatar Airlines' code-share partners, you may need to call that airline to resolve some issues.

What Should You Do if Your Call to Qatar Airways is Unsuccessful?

If you feel that your call to Qatar Airways customer service and did not go as you would have liked it to, don't fret. You still have options for getting a resolution or an answer to your questions.

• First, review the notes you took during your call. You may be able to identify an area of miscommunication that hampered your initial conversation.
• Call back. The next representative you speak to may have more training or experience than the previous agent. This representative may be able to resolve your problem or answer your question.
• If calling doesn't seem to work, try another contact method. Email is one possibility and there is a form you can use on the website. You could also try reaching out through one of the airline's social media profiles.
• Contact your travel agent or the third-party travel site through which you purchased your ticket. The agent or the other company may be willing to advocate on your behalf.