I want to cancel my q link wireless service. Why is it so difficult to cancel service...

GetHuman1396135's customer service issue with Q Link Wireless from January 2019

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If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman1396135's own words
I want to cancel my q link wireless service. Why is it so difficult to cancel service? My phone is being used by a hacker. My phone has been broken since last year. I havent used the phone. I am not paying $** for any replacement phone. I dont know who is useing my account to make calls but nobody in my household is useing that phone and my account shows calls that are being made. I want to cancel service.
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Trying to Sign Up for Q-Link Wireless Service.I want to cancel my q link serviceI would like to conceal service with Q Link wireless.
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Q Link Wireless

Customer service issue
Reported by GetHuman1396135
Jan 8th, 2019 - a mon ago
I have an issue with Q Link Wireless too
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Seen by 7 customers so far
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GetHuman1396135 started working on this issue
Jan 8th 1:33am