I lack the knowedge and have misplaced directions to put the phone in order. Can I talk with someone?

GetHuman-aussiman's customer service issue with Q Link Wireless from July 2018

Help with my Q Link Wireless issue
The issue in GetHuman-aussiman's own words
I do not know how to make it work. ... I received the phone and paperwork when I was ill. I thought it was just a promotion. A month later or so a Friend said, "Leo. I think Qlink is your Free Govt Phone Response." **I have tried calling and have someone direct me how to get started but the phone call to Qlink is mainly Recorded Msg and I can't reach someone to talk to me.**Can you give me your number with a Live Person to talk to?**Thanx*Leo Gosson
A phone call works best for me. I am a ***% Disabled Vietnam Veteran on heavy drugs. Can compromise might understanding.
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Q Link Wireless

Free Cell Phone Service.
Customer service issue
Reported by GetHuman-aussiman
Jul 31st, 2018 - 9 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 6 customers so far
Similar issue to 2854 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-aussiman started working on this issue
Jul 31st, 2018 7:43pm
GetHuman-aussiman indicated the issue is not fixed yet.
Aug 1st, 2018 3:31am
GetHuman-aussiman indicated the issue is not fixed yet.
Aug 1st, 2018 6:16pm
GetHuman-aussiman indicated the issue is not fixed yet.
Aug 1st, 2018 6:20pm
GetHuman-aussiman indicated the issue is not fixed yet.
Aug 4th, 2018 5:37pm