This is a new phone and I am not used to using it, somehow I I locked the phone and now...

GetHuman-hedymanu's customer service issue with Q Link Wireless from June 2018

Help with my Q Link Wireless issue
The issue in GetHuman-hedymanu's own words
This is a new phone and I am not used to using it, somehow I I locked the phone and now I cannot unlock it, have tried doing what it asks of me to no avail. Can you tell me how to unlock my phone, please ? thank you
GetHuman-hedymanu did not yet indicate what Q Link Wireless should do to make this right.
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Q Link Wireless

Customer service issue
Reported by GetHuman-hedymanu
Jun 24th, 2018 - 4 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 5 customers so far
Similar issue to 1589 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-hedymanu started working on this issue
Jun 24th 6:16pm
GetHuman-hedymanu shared this issue with friends on Facebook
Jun 24th 6:17pm
GetHuman-hedymanu indicated the issue is not fixed yet.
Jun 25th 5:01am
GetHuman-hedymanu indicated the issue is not fixed yet.
Jun 27th 9:06pm