can you please help me please? i can not even get into my phone because its locked it s...

GetHuman617737's tech support issue with Q Link Wireless from April 2018

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Help with my Q Link Wireless issue
Before contacting them, items GetHuman617737 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman617737's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman617737 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman617737's own words:
can you please help me please? i can not even get into my phone because its locked it says invalid username and p***word i have tried for a few months to get it unlocked and nothing will work. can you please factory reset my phone? thank you. the phone number to my phone is ***-***-****. thank you for any help you may be able to help me with. i hope you are having a nice weekend.
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My phone was locked while sitting idle, was this done by Q Link wireless?****o qlink wireless, i am locked out of my qlink phone can you please do a factory res...
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Q Link Wireless

my q like cell phone
tech support issue
Reported by GetHuman617737
Apr 21st, 2018 - 3 mons ago
I have an issue with Q Link Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 2499 others
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Timeline
GetHuman617737 started working on this issue
Apr 21st 6:52pm