I ordered food through Post mates. The $** order included $* guacamole. When it arrived...

GetHuman4166098's customer service issue with Postmates.com from December 2019

Help with my Postmates.com issue
First: share to improve GetHuman4166098's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4166098 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman4166098's own words
I ordered food through Post mates. The $** order included $* guacamole. When it arrived I noticed the guacamole was brown*not fresh. I reported to Postmates through their app immediately. I got an automated reply saying they will provide feedback. The following day a representative sent me a similar reply. I made clear that I felt I should get refunded the $* for food that was bad. They refuse to do anything about this and told me there was nothing they could do.

GetHuman4166098 did not yet indicate what Postmates.com should do to make this right.

How GetHuman4166098 fixed the problem

We are waiting for GetHuman4166098 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman4166098
Dec 28th, 2019 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3045 others
0 customers following this

Timeline

GetHuman4166098 started working on this issue
Dec 28th, 2019 8:21pm
GetHuman4166098 indicated the issue is not fixed yet.
Dec 29th, 2019 12:29am
GetHuman4166098 indicated the issue is not fixed yet.
Dec 29th, 2019 8:41pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians