Order Disaster

GetHuman-louisjac's customer service issue with Postmates.com from December 2018

10 views | 24249 similar | 0 following
Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-louisjac will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-louisjac can let us know if they help or not.
The issue in GetHuman-louisjac's own words
Get my money back ... Hi today I’ve ordered two different burgers from ihop from postmats the items were an bacon cheeseburger an a Omelette burger both well done!! . Soon after i get an call from my postmate Stating that ihop is not currently selling the omelette burger at the moment, so I’ve told my postmate delivery man to get me another bacon burger. Forward to an few moments later he brings me the food i give my son his food an i start eating mines, mind u the burger was dry so I tasted everything. Um I started to feel a bit sick an it was Weird cause i love ihop but when i looked down I’ve Noticed that my hamburger meat was an bit red knowing I didn’t ordered that i have gotten even more upset and a bit more sick that this happen to me.
With my money back
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Postmates.com

Customer service issue
Reported by GetHuman-louisjac
Dec 31st, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 24249 others
0 customers following this
Items needed
Account holder name
Email address on the account
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Timeline

GetHuman-louisjac started working on this issue
Dec 31st, 2018 2:50am
GetHuman-louisjac indicated the issue is not fixed yet.
Dec 31st, 2018 2:51am