I have work at * am most days, so as normally, I went to sleep at * pm on the **rd, and...

GetHuman-majinbuu's customer service issue with Postmates.com from December 2018

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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-majinbuu will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-majinbuu can let us know if they help or not.
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The issue in GetHuman-majinbuu's own words
I have work at * am most days, so as normally, I went to sleep at * pm on the **rd, and my phone was on the charger on the ground while I was asleep on my bed. When I had woken up at midnight on Christmas Eve, I saw a strange charge that left my debit card ** dollars in debt because of a year long Postmates subscription. I have never even ordered anything from Postmates and I had no intention of buying any type of year long subscription to anything. I have no idea how this transaction occurred, but all I ask is I get a full refund. I haven't used this app and have no intention of any type of subscription. Please get back to me soon. This charge has ruined my Christmas and my week. I was not awake while the transaction took place.

GetHuman-majinbuu did not yet indicate what Postmates.com should do to make this right.

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Customer service issue
Reported by GetHuman-majinbuu
Dec 28th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 23655 others
0 customers following this


GetHuman-majinbuu started working on this issue
Dec 28th, 2018 1:05am

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