I have work at * am most days, so as normally, I went to sleep at * pm on the **rd, and...

GetHuman-majinbuu's customer service issue with Postmates.com from December 2018

3 views | 23655 similar | 0 following
Help with my Postmates.com issue
First: share to improve GetHuman-majinbuu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-majinbuu's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-majinbuu will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-majinbuu can let us know if they help or not.
Before contacting them, items GetHuman-majinbuu may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-majinbuu's own words
I have work at * am most days, so as normally, I went to sleep at * pm on the **rd, and my phone was on the charger on the ground while I was asleep on my bed. When I had woken up at midnight on Christmas Eve, I saw a strange charge that left my debit card ** dollars in debt because of a year long Postmates subscription. I have never even ordered anything from Postmates and I had no intention of buying any type of year long subscription to anything. I have no idea how this transaction occurred, but all I ask is I get a full refund. I haven't used this app and have no intention of any type of subscription. Please get back to me soon. This charge has ruined my Christmas and my week. I was not awake while the transaction took place.

GetHuman-majinbuu did not yet indicate what Postmates.com should do to make this right.

How GetHuman-majinbuu fixed the problem

We are waiting for GetHuman-majinbuu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-majinbuu fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-majinbuu
Dec 28th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 23655 others
0 customers following this

Timeline

GetHuman-majinbuu started working on this issue
Dec 28th, 2018 1:05am

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians