I went and picked up the order from Pho le and I posted the receipt I delivered it to t...

GetHuman-kadiemcg's customer service issue with Postmates.com from December 2018

Help with my Postmates.com issue
The issue in GetHuman-kadiemcg's own words
I went and picked up the order from Pho le and I posted the receipt I delivered it to the customer but I made a mistake and I didn't get the entire order. I went back to the restaurant and my postmates pre paid card was declined because I thought I already picked up the entire order. I cancelled the order because I was trying to prevent the customer from being charged the full $**.** that was being charged on the customers end. I corresponded with the customer and she let me know that was the price she was being charged. I cancelled it thinking I would be looking out for the best interest in the customer but I did deliver to her what was on the receipt I posted on the postmates app. I really want to continue doing postmates but my account is now on hold. I hope to have this issue resolved as soon as possible. I'm sorry for the inconvenience and I really hope we can resolve this issue and I can continue to work for postmates. Thank you, Cathrine Mcguigan
GetHuman-kadiemcg did not yet indicate what Postmates.com should do to make this right.
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How GetHuman-kadiemcg fixed the problem
I sent an email to customer service describing my issue in detail and they responded and promptly took action and fixed the issue!
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Customer service issue
Reported by GetHuman-kadiemcg
Dec 7th, 2018 - 5 mons ago
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GetHuman-kadiemcg shared how to fix
Seen by 6 customers so far
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GetHuman-kadiemcg started working on this issue
Dec 7th, 2018 3:51am
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Dec 7th, 2018 3:52am
GetHuman-kadiemcg confirmed the issue is fixed. Hooray!
Dec 7th, 2018 2:07pm