I sent in a Postmates order to * eleven at the ** s Paca street location in Baltimore...
GetHuman1665078's customer service issue with Postmates.com from December 2018
Help with my Postmates.com issue
First: share to improve GetHuman1665078's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1665078's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1665078 will want to follow the link below to head to their help center. We will check on GetHuman1665078 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1665078 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1665078's own words
I sent in a Postmates order to * eleven at the ** s Paca street location in Baltimore, Maryland. My driver was Bobby B. My order was missing two bars of Irish spring soap, one bag of * eleven fiery hot chips, * one liter brisk iced tea, * one liter * eleven waters, and * good humor Oreo cookie bars. If some things may have been out of stock, that should’ve been communicated to me immediately upon the arrival of my order. Also, after I realized that my purchases were missing. I called the location to inquire about my missing goods and the worker hung up on me twice. I am very livid and disappointed in this lack of service. This was an awful experience and no way to treat a customer. If this will not be corrected soon, I will no longer being using Postmates services and will use Ubereats instead. I will also let people know that Postmates isn’t a trustworthy establishment. I would truly appreciate your cooperation in solving this matter and I look forward to hearing from you soon. Thank you.
GetHuman1665078 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1665078 fixed the problem
We are waiting for GetHuman1665078 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.