This is the first and last time I will use your service and I will make sure I put it on Social Media of the poor service that was received

GetHuman-ldelleva's customer service issue with Postmates.com from October 2018

Help with my Postmates.com issue
The issue in GetHuman-ldelleva's own words
Get my food ... I ordered with Postmates on ******** at *:** from Outback in Roseville Michigan. The order arrived at *:** and when I said something to the driver he said sorry ma’am so much traffic...Needless to say I live a mile and a half away from Outback. I told him my food was now freezing cold and he just said sorry ma’am. I called Outback to speak to the manager Briana also to complain to be told that he was at the restaurant but then left for about ** minutes and there was no contact number for them to get a hold of anyone to see if they were picking the order up. I just $** to have cold food that took an hour and a half to get to me. This is the first and last time I will use this company and will make sure I express it on Social Media as well. Extremely disappointed. I would definitely like some sort of refund and when I asked for the company number he told me there wasn’t one. You are more then welcome to speak to the manager at Outback Roseville Michigan at ***-***-**** as she told me this was actually their first order from your company as well and was going to speak to the JVP of their company on what to do about this situation. The order was under Lani Noy
It took too long and we ate cold food that cost $** with your fees
I want a refund for cold food that took an hour in a half to receive
First and last time
No and I shouldn’t have too
I have an issue with Postmates.com too
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Postmates.com

Postmates and Outback delivery and it sucked
Customer service issue
Reported by GetHuman-ldelleva
Oct 11th, 2018 - a mon ago
I have an issue with Postmates.com too
Fixed
Seen by 6 customers so far
Similar issue to 12580 others
0 customers following this
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Timeline
GetHuman-ldelleva started working on this issue
Oct 11th 10:57pm
GetHuman-ldelleva shared this issue with friends on Facebook
Oct 11th 11:10pm
GetHuman-ldelleva indicated the issue is not fixed yet.
Oct 11th 11:17pm