I just want others to see my profile and not automatically hiding my profile. How am I gonna get others to see my profile if it is always automatically hiding!

GetHuman-jdjvande's customer service issue with Plentyoffish from February 2019

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The issue in GetHuman-jdjvande's own words
Trying to fix this problem that it automatically hiding my profile and I don't want that to happen I want it to stay up and unhid. ... Okay every now and then my profile is hidden and I am not doing that. Everytime I got to go to profile to unhid my profile then save it to where it is asking me if I want to unhid my profile. I want this to stop hiding so people can see my profile. Again I am not hiding my profile it does it automatically! Please help!!
It's frustrating that it always hides my profile when I don't want it to be hidden.
Just letting me know how I can make my profile stay unhid??
Been a on and off customer since ****.
What is there to try? I tried going to settings and all and nothing listed for my issue.
I have an issue with Plentyoffish too
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Customer service issue
Reported by GetHuman-jdjvande
Feb 27th, 2019 - 3 mons ago
I have an issue with Plentyoffish too
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Seen by 8 customers so far
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GetHuman-jdjvande started working on this issue
Feb 27th 6:18pm
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Feb 27th 6:28pm