Hi. My client has had a stroke, is particularly blind and accidentally ordered a premiu...
GetHuman2211166's customer service issue with Plentyoffish from February 2019
Help with my Plentyoffish issue
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Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2211166 will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2211166 can let us know if they help or not.
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The issue in GetHuman2211166's own words
Hi. My client has had a stroke, is particularly blind and accidentally ordered a premium membership. Can you please refund the premium membership. *He has been harassed by scammers several times and it is upsetting him. *I am his support worker, and he is very upset that the full membership amount went out of his bank the other week when he is on a strict budget. That money was for groceries. He is easily mislead. Please help by refunding and returning to the free account.**Sincerely ***Mandy from ***Care
GetHuman2211166 did not yet indicate what Plentyoffish should do to make this right.
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