When I tried to contact a user whose name is auction man **, I got a message back that...

GetHuman-holmanre's customer service issue with Plentyoffish from January 2019

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The issue in GetHuman-holmanre's own words
When I tried to contact a user whose name is auction man **, I got a message back that he doesn't accept messages except from upgraded members. So I upgraded and then I talked to him and found out that he was not an upgraded member. So this is a scam, and I want my money refunded. My username is onangelwings**.*I just did this about * hours ago, the upgrade, and I want it cancelled. I am also sending a copy of this to my lawyer on to the Better Business Bureau. I would appreciate a speedy refund do to your false claims.*Maureen Holman****-***-**********@***.com
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Customer service issue
Reported by GetHuman-holmanre
Jan 13th, 2019 - 9 mons ago
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GetHuman-holmanre started working on this issue
Jan 13th 10:08pm