For the past month I have not been able to log into my account. It keeps telling me tha...

GetHuman1706648's customer service issue with Plentyoffish from December 2018

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The issue in GetHuman1706648's own words
For the past month I have not been able to log into my account. It keeps telling me that my password is incorrect, but I know its not true. They asked me if I wanted to reset the password, which I have attempted to do. However the link to reset the password never arrives. At this point I am very upset and frustrated. They have since then renewed my paid subscription if this issue doesn’t get resolved I want POF to give me a full refund!
GetHuman1706648 did not yet indicate what Plentyoffish should do to make this right.
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Customer service issue
Reported by GetHuman1706648
Dec 7th, 2018 - 6 mons ago
I have an issue with Plentyoffish too
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Seen by 2 customers so far
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GetHuman1706648 started working on this issue
Dec 7th, 2018 12:00am