I created an account, everything is fine. I close the app for about ** mins and come ba...

GetHuman1689818's customer service issue with Plentyoffish from December 2018

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The issue in GetHuman1689818's own words
I created an account, everything is fine. I close the app for about ** mins and come back. When I come back, the app has logged me out. When I try to log in, is says I'm not registered or the account cannot be found.*Sending a password reset doesn't bring an email to me.**Going about, I try to create another account, using all the same information used the first time. The exact same thing happens.**I've even tried on the desktop site.*Every time I create an account using the exact same information, I get a confirmation email saying my account has been registered.**I don't know what is going on
GetHuman1689818 did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman1689818
Dec 4th, 2018 - 2 mons ago
I have an issue with Plentyoffish too
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Seen by 24 customers so far
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Timeline
GetHuman1689818 started working on this issue
Dec 4th, 2018 7:51pm