I made an account and now I am unable to log on. It is saying my login or password it...

GetHuman-danala's customer service issue with Plentyoffish from September 2018

Help with my Plentyoffish issue
The issue in GetHuman-danala's own words
I made an account and now I am unable to log on. It is saying my login or password it wrong but it isn’t. I have now made * accounts with the same issue! I have requested a password change but it never came in my email but all my notifications have come to my email.
GetHuman-danala did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman-danala
Sep 28th, 2018 - 22d ago
I have an issue with Plentyoffish too
Fixed
Seen by 7 customers so far
Similar issue to 15291 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-danala started working on this issue
Sep 28th 12:54am
GetHuman-danala indicated the issue is not fixed yet.
Sep 29th 1:55am