I have * accounts on POF. Both connected to the same Email address. Unfortunately, I ha...

GetHuman-daybless's customer service issue with Plentyoffish from September 2018

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The issue in GetHuman-daybless's own words
I have * accounts on POF. Both connected to the same Email address. Unfortunately, I had tried to access my original account, but could not. I thought if I’d set up a new profile name this would be solved. No, only worse! I am a paid member of my original account, and now I don’t have the access for paid because of the new profile name. I’d rather delete my new account, and continue with my old. I’ve tried to contact you, or Marcus several times, but with no response at all. My membership will run out in about a week. I have no idea what to do.*Please help!
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Plentyoffish

Customer service issue
Reported by GetHuman-daybless
Sep 24th, 2018 - 2 mons ago
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username on the account
Name on the account
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GetHuman-daybless started working on this issue
Sep 24th 3:12pm