I contacted this site yesterday and got no response. On Friday I received an email from...

GetHuman-dmarkus's customer service issue with Plentyoffish from September 2018

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The issue in GetHuman-dmarkus's own words
I contacted this site yesterday and got no response. On Friday I received an email from POF saying my email was changed and I should log in to my account if I didn't change it. As I didn't change it I logged in and clicked the Change Password link and submitted my email address. I never received a link to change my password, probably because my password has been changed so it was no longer registered on POF! I would like a link to change my password to be sent to my email address *****@***.com, for that to be reinstated as my email address and allow me to change my password. My user name is denyea* and I'm an upgraded member.
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Customer service issue
Reported by GetHuman-dmarkus
Sep 24th, 2018 - 4 mons ago
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GetHuman-dmarkus started working on this issue
Sep 24th, 2018 2:39pm