Still can't connect to site again!!

GetHuman-heidelbe's customer service issue with Plentyoffish from August 2018

Help with my Plentyoffish issue
The issue in GetHuman-heidelbe's own words
Reply to messages and see profiles ... I can't get into the site anymore. I get message notifications, but it won't connect me to the site. I have tried to uninstall and then reinstall the app. Even tried getting into the website, but still won't connect. It's not my internet connection as I have checked all that. Other sites work on my phone.
My contacts don't know I can't access mags and can't reply. They might just think I am being rude!
Fixing it and stop it from happening!
* weeks. Didn't expect this to keep on happening for days at a time, if not longer.
Yes.
I have an issue with Plentyoffish too
How GetHuman-heidelbe fixed the problem
We are waiting for GetHuman-heidelbe to fix the problem and share the solution with the rest of us customers.
Please help with my Plentyoffish issue
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Plentyoffish

Access my messages ,etc to be able to reply.
Customer service issue
Reported by GetHuman-heidelbe
Aug 24th, 2018 - 4 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 7 customers so far
Similar issue to 9282 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-heidelbe started working on this issue
Aug 24th 9:24am
GetHuman-heidelbe indicated the issue is not fixed yet.
Aug 24th 10:29am
GetHuman-heidelbe indicated the issue is not fixed yet.
Aug 29th 12:30am
GetHuman-heidelbe indicated the issue is not fixed yet.
Aug 29th 12:36am
GetHuman-heidelbe indicated the issue is not fixed yet.
Aug 29th 12:38am