Hello, this is at least the second time that I have lost access to my profile when usin...

GetHuman980524's customer service issue with Plentyoffish from August 2018

Help with my Plentyoffish issue
The issue in GetHuman980524's own words
Hello, this is at least the second time that I have lost access to my profile when using the android app for your site. No email ever comes through to reset my password. My profile name is "isitwritteninthestars" . I don't know if my account is locked or deleted and I'm a little uncomfortable with the thought that my profile is hanging around in cyberspace. Perhaps your app needs some work so that it quits doing this. Please advise as soon as you can on what has happened. Thank you.
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Plentyoffish

Customer service issue
Reported by GetHuman980524
Aug 11th, 2018 - 7 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 3 customers so far
Similar issue to 7685 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman980524 started working on this issue
Aug 11th, 2018 8:55pm
GetHuman980524 indicated the issue is not fixed yet.
Aug 11th, 2018 10:08pm