The app keeps kicking me off and then when I try to sign in it says that an error has o...

GetHuman-cunswor's customer service issue with Plentyoffish from August 2018

Help with my Plentyoffish issue
The issue in GetHuman-cunswor's own words
The app keeps kicking me off and then when I try to sign in it says that an error has occurred. I've paid to be an upgraded user and aren't getting my money's worth. I expect better service than this. When I click on the 'forgot your password' part, hoping that a new password would be sent to me, I receive nothing via email either. This is extremely frustrating. What can you do to solve the issues I'm having?
GetHuman-cunswor did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman-cunswor
Aug 9th, 2018 - 8 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 3 customers so far
Similar issue to 6996 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-cunswor started working on this issue
Aug 9th, 2018 3:12pm
GetHuman-cunswor indicated the issue is not fixed yet.
Aug 9th, 2018 4:43pm