I switched from android to iPhone and downloaded app on new phone. I think my email add...

GetHuman-plchende's customer service issue with Plentyoffish from July 2018

Help with my Plentyoffish issue
The issue in GetHuman-plchende's own words
I switched from android to iPhone and downloaded app on new phone. I think my email address I used to sign up for POF in **** was different than it is now. I had to change email due to someone trying to hack into it. My old email is *****@***.com. My new address is *****@***.com. I have asked that reset password be sent to new address and have not received anything. I do not want to start over with having to do new account. Could you please update my new email address so I can log into my existing account? My user name is pamhenderson**. **Thank you very much
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Plentyoffish

Customer service issue
Reported by GetHuman-plchende
Jul 30th, 2018 - 9 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 3 customers so far
Similar issue to 5532 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-plchende started working on this issue
Jul 30th, 2018 2:28pm
GetHuman-plchende indicated the issue is not fixed yet.
Aug 5th, 2018 3:00am