my username is LVScott on POF. My email is *****@***.com**I'm able to log in to the app...
GetHuman-scotthow's customer service issue with Plentyoffish from July 2018
Help with my Plentyoffish issue
First: share to improve GetHuman-scotthow's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-scotthow's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-scotthow will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-scotthow can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Plentyoffish has better answers for you: Plentyoffish Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-scotthow may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman-scotthow's own words
my username is LVScott on POF. My email is *****@***.com**I'm able to log in to the app fine with my username and pw. However on the website, it just keeps bringing me to the sign in page over and over again. I've tried changing passwords and same thing. Even tried using a VPN and got the same problem. I just paid to upgrade my account so it ***** I can't even use it. Please let me know how I can log in on a computer and email me with instructions.
GetHuman-scotthow did not yet indicate what Plentyoffish should do to make this right.
I have an issue with Plentyoffish too
How GetHuman-scotthow fixed the problem
We are waiting for GetHuman-scotthow to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.