I've been on POF for quite sometime and have been an upstanding user of your site. My u...

GetHuman834936's customer service issue with Plentyoffish from June 2018

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Help with my Plentyoffish issue
GetHuman834936's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman834936 will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman834936 can let us know if they help or not.
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The issue in GetHuman834936's own words
I've been on POF for quite sometime and have been an upstanding user of your site. My username is bud** and I've been unable to access the POF site on my desktop or mobile app for probably a week now. I've reset password multiple times to no avail. Sometimes I can't access the page at all. I'm worried that I might have been blocked from site for nefarious reasons of which I am not guilty of. Maybe a jilted lover perhaps? I don't know. But I'd appreciate if you could investigate and get me back to accessing the site. This is the first time this has ever happened the whole time I've been on POF. Please help.
GetHuman834936 did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman834936
Jun 29th, 2018 - a yr ago
I have an issue with Plentyoffish too
Fixed
Seen by 7 customers so far
Similar issue to 3315 others
0 customers following this
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Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman834936 started working on this issue
Jun 29th, 2018 9:49pm
GetHuman834936 indicated the issue is not fixed yet.
Jun 30th, 2018 1:52am
GetHuman834936 indicated the issue is not fixed yet.
Jul 1st, 2018 12:12am
GetHuman834936 indicated the issue is not fixed yet.
Jul 1st, 2018 1:24am