I want to cancel the automatic renewal of being an upgraded user.

GetHuman817516's customer service issue with Plentyoffish from June 2018

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Help with my Plentyoffish issue
GetHuman817516's next move: go to the Plentyoffish help center.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817516 will want to follow the link below to head to their help center. We will check on GetHuman817516 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman817516's own words:
The problem I ran into: I want to cancel the automatic renewal of being an upgraded user.
I trust that Plentyoffish will make this right and come up with a resolution that is fair.
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Plentyoffish

Customer service issue
Reported by GetHuman817516
Jun 25th, 2018 - 2 mons ago
I have an issue with Plentyoffish too
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Seen by 5 customers so far
Similar issue to 2997 others
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username on the account
Name on the account
Timeline
GetHuman817516 started working on this issue
Jun 25th 10:00am