Hi I recently got an email that I signed up for another * months of plenty of fish memb...

GetHuman-jfrausto's customer service issue with Plentyoffish from June 2018

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Help with my Plentyoffish issue
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Email address on the account, username on the account, and Name on the account
GetHuman-jfrausto's next move: go to the Plentyoffish help center.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jfrausto will want to follow the link below to head to their help center. We will check on GetHuman-jfrausto later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-jfrausto's own words:
Hi I recently got an email that I signed up for another * months of plenty of fish member****p despite not being a member for months now. I didn't take this action I no longer have a use for the app as I found someone and was wondering if it was possible to get a refund on the premium member****p
I trust that Plentyoffish will make this right and come up with a resolution that is fair.
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Plentyoffish

Customer service issue
Reported by GetHuman-jfrausto
Jun 7th, 2018 - 2 mons ago
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GetHuman-jfrausto started working on this issue
Jun 7th 12:26pm