I haven't been on POF for *months plus. The billing cycle is random and just showed up...

GetHuman-tealtank's customer service issue with Plentyoffish from June 2018

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1 following
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The issue in GetHuman-tealtank's own words
I haven't been on POF for *months plus. The billing cycle is random and just showed up as an upgraded member for **.**. The only email prior to that was that my account would be cancelled in * weeks* * weeks later I was charged. This is every *-*.* months they have charged me **.**. My user history shows no activity, no read messages, no usage of the site* I don't even have the app on my phone. I want at least **.** refunded but would greatly appreciate **.**. I emailed and called customer service within ** hours of the charge notice and have not received any response. I finally figured out how to delete my profile today
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Customer service issue
Reported by GetHuman-tealtank
Jun 6th, 2018 - a yr ago
I have an issue with Plentyoffish too
Not resolved
Seen by 5 customers so far
Similar issue to 246 others
1 customer following this
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GetHuman-tealtank started working on this issue
Jun 6th, 2018 4:04pm